Can you be more granular in your description to help me understand? I'm afraid your syntax has left me confused. Have other questions or queries about invoices or managing your customers' payments? You can always leave the details below. Record invoice payments in QuickBooks Online.Customize invoices, estimates, and sales receipts in QuickBooks Online.
#SEND PAYMENTS THROUGH QUICKBOOKS MAC FOR INVOICES HOW TO#
These can guide you on how to personalize your invoices and record your customer payments: Moreover, I've added these resources for your reference. She'll receive a prompt that the invoice is already been paid. The same goes if she's using her 2nd email.Īs an alternative, you'll want her to forward the payment notification to her other email. This way, she'll have a copy of the payment receipt made through the other one.Īlso, once she made her payment from the 1st email, paying the invoice through the 2nd email is unavailable and vice versa. Thus, if she's paying the statement from her 1st email, she'll be notified from that address. I can impart some information about email notifications when paying invoices, your client and pays you through online invoice, she'll receive a notification/receipt to the email you send the invoice to. I'll be more than happy to assist you again. You can always go back to this thread if you have additional questions about email notifications for invoice payments or other topics. This is what JasroV means in his answer as well. If your customer pays their invoice online, only the email in which they open the invoice will receive a notification. If your customer has two emails addresses in their profile, both addresses will auto-populate when you invoice and create invoice payments for them. Let's say you send the invoice and record the payment in QuickBooks. I'll explain the happy path, and you can point out the part you’re most interested in. How is she able to do that? Does she have access to your QuickBooks?
However, I'm a little bit lost because you said you send the invoice (obviously, through QBO), but your client also pays through QuickBooks. Business needs vary, but I understand the importance of receiving copies of a payment notification on your customer's side.
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